Whitestar Support Policy

Effective Date: March 13, 2023

Whitestar Support Services are generally available Monday through Friday from 8am-5pm Mountain Time, holidays excluded. 

Support may be reached at 800-736-6277, or at support@whitestar.com. 

LiveChat support on our website will be available during regular business hours.

Third-Party Support and SLAs

Amazon Web Services: EC2, RDS, S3, OpenSearch and Workspaces

Heroku: Web application support